Shipping and delivery

The information provided here is designed to help you get the best out of our website. If you still have a question, please contact richard@simplyhealthfood.co.uk

Free Home Delivery (by our own drivers)

Areas we cover are:

Bishops Stortford, Birchhanger, Much Hadham, Little Hadham, Standon, Stansted, Dunmow, Takley, Little Canfield, Rayne, Braintree, Witham, Halsted, Gosfiled, Sawbridgeworth, Old Harlow.

And areas surrounding these towns and villages, so if you don't see your area, please give us a call (01279 465850) or email (ron@thenaturalway.co.uk) and we will confirm if we can delivery to you.

Free delivery offers only in UK

UK Mainland Delivery Options

There are 5 delivery options on orders.

Free Delivery on all orders over £50 (UK Only)
All orders placed over the value of £50 and shipped within the UK will be sent free of charge via Royal Mail First Class Delivery. This service is sent via Royal Mail Special Delivery the same day you place your order as long as its before 1.00pm Monday to Thursday. Friday orders received before 1.00pm will be processed and posted the same day but may not arrive until Monday.

Standard Delivery via Royal Mail Post - 2 to 3 days
All standard online orders are delivered for a flat fee of £2.99 via Royal Mail Post. We normally dispatch your order within 24 hours of receipt, but it may take longer at busy times. Our web dispatch team do not work on Saturdays, Sundays or Bank Holidays; this means we do not ship on these days.

myHermes Parcel Delivery Serivce

Items up to 1kg will always be sent by royal mail at a flat rate of £2.99 (unless item is on offer with free postage, where no postal charges will apply)

Items between:-

1kg - 2kg - £3.99
2kg - 5kg - £5.99
5kg - 10kg - £6.99
10kg - 15Kg - £9.99

Items using this service can take up to 5 day to be delivery, but normally will arrive within 3 days.

If you require faster delivery please select the Next Day option, which is £9.99 for all orders under 5kg and will be delivered via parcel force.

Telephone orders
There is a £4.50 delivery charge for all orders processed by telephone. If you need assistance placing your order by telephone please phone 01279 465850. Our operators are properly trained and will be able to assist you in your choices. This service is available 6 days a week 9 5.30pm Monday - Saturday.

Deliveries are subject to stock availability.

Our Myhermes Courier methods allow full trace of your shipment from dispatch until delivered and signed for by you and we will always require a signature on arrival. Our charges to you cover all postage packing and insurance up to the value of the goods you are buying.

These details are for UK mainland only; please see below for all overseas orders.

Orders of usually large or heavy nature may incur additional postage, we will contact you to let you know if your order falls into this category and of any additional postage charges before we send your order out.

Overseas Orders (WHEN AVAILIBLE) (free delivery not available on over seas order)

Europe and Ireland
Major cities in Europe should allow at least 7 days extra for delivery once the order has been processed and confirmed as shipped. We have a flat rate delivery charge of £10 to Ireland and £7.99 to all other European destinations. Our Royal Mail Special Delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you and we will always require a signature on arrival. Our charges to you cover all postage, packing and insurance up to the value of the goods you are buying.

International - When Availble
All international destinations including the USA & Canada can expect deliveries to take at least 14 days once the order has been processed and confirmed as shipped. We have a flat rate delivery charge of £15.00 to all Internatinal destinations. Special Delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you and we will always require a signature on arrival. Our charges to you cover all postage, packing and insurance up to the value of the goods you are buying. Additional taxes and customs charges are the responsibility of the customer.

We cannot guarantee delivery dates for overseas delivery dates as they are subject to customs clearance in the destination country.

Please appreciate that prices to all parts of the world are not the same and although we try to keep the price to the flat rate charges,possible, destinations or heavy consignments will increase the cost. Please feel free to place your order and we will let you know if there is any problem.

Organic-delivery.co.uk (Veg box deliveries)

All Organic fruit and veg boxes are delivered on a Thursday in our refridgerated van. Please contact one of our shops for approx delivery time, or if you need to change items in your box.

Delivery areas (Box Scheme)

Braintree, Rayne, Bocking, Panfiled, Wethersfield, Black Notley, White Notley, Silver End, Witham, Cressing, Coggashall, Dunmow, Felsted, Little Dunmow, Canfield, Takely, Newport, Stansted, Bishops Stortford, Thorley Park, Sawbridgeworth, Hatfield Health.